Washington Unified

FOR WUSD STAFF ONLY

Phone (916) 375-7999 or submit helpdesk tickets:  
https://wusdk12.incidentiq.com/

FOR WUSD STUDENTS AND FAMILIES

Please fill out this Remote Support From and we will be able to help with the district issued technology:

Remote Support Form

Submitting a ticket through Incident IQ's Ticket Wizard is designed to be as quick and easy as possible, while at the same time providing technicians with the necessary information to address your problem in a timely manner. The following video is designed to give you a general overview of submitting a ticket by taking you step-by-step through the ticket submission process.

To access the help guides, you will have to log into IncidentIQ with your google login information.

•  Working with My Classes
   
• Logging In
   
• Dashboard Overview
   
• Submitting a New Ticket
   
• Tracking Tickets
   
• Managing your Account